"On telemedicine they (clients) seem to give me more of a story.The television seems to create a safe space and I am not so intimidating to them"
- Beth Caspian, MD



    Benefits of Telemedicine

Did you know that during the course of a typical career, most workers spend an amazing 8.5 years on the road traveling to meetings? And that travel-related stress can reduce employee productivity? Or that 55 percent of the communication during a normal conversation comes from facial expressions and body language, making face-to-face communication 40 percent more persuasive and understandable than phone conversations?
Polycom Sights and Sounds. "Experience the Power of Conferencing." http://www.polycomconnect.com, 1/26/05.

Benefits of Telemedicine used for Behavioral Health
  • Psychiatrists are able to see more patients each month because they are not spending time traveling. An analysis of calendar year 2010 telepsychiatry on HCICnet showed that the 3,185 hours of provider drive time saved through use of the telemedicine network allowed providers to attend an additional 2,593 patient sessions.)
  • Both providers and patients experience decreased travel time, expense, and liability. (HCICnet saved $484,407 in 2010 in provider travel costs.)
  • Patient waiting lists for initial psychiatric appointments are eliminated or shortened.
  • Wait times for psychiatric patients to be re-seen are greatly reduced or eliminated.
  • Emergency psychiatric assessments and consults are available to residents without travel or delay.
  • Behavioral health practitioners in remote areas can participate in Continuing Medical Education or administrative meetings without traveling great distances or leaving their job sites for extended periods of time. This reduces their professional isolation and increases their competence, thus contributing to the quality of care in their area as well as to professional retention rates.
  • Specialty consults can be performed by specialists throughout the state with improved service and reliability via video (as opposed to telephone).
  • Staff participation in case management of patients treated in inpatient or residential facilities increases.
  • Patients experience more of a team treatment model because a case manager, therapist, or nurse is in the room with the patient during the telemedicine session with the psychiatric provider.
  • Family participation in treatment with patients in remote inpatient or residential facilities increases.
  • Professional collaboration increases.
  • Area residents have access to a much wider range of behavioral health experts, improving quality and choice of care.

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